- Q.The email newsletter hasn't arrived yet.
Our website's newsletter is delivered irregularly. Thank you for your understanding.
●When registering your PC address
Depending on the settings of your security software and such, it may be sent to the spam folder.
Please recheck your mailer's spam folder.
●When registering your phone address
Emails cannot be delivered if you have a white list set up.
As it will be delivered from the domain below, please be sure to check that your settings allow you to receive the emails.
*For users of au mobile devices
If you enabled the ""anti-spoofing"" feature in your au phone's spam filter, harmless newsletters and forwarded emails may be inadvertently blocked.
Furthermore, even if you have added specific domains to your whitelist, anti-spoofing settings may take priority and prevent receipt of certain e-mails. Please change your anti-spoofing settings to enable receipt.
Please lower your settings or remove it if it does not bother you.
Please contact your mobile carrier for details.
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