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Q.
I received an email from my credit card company regarding membership fee withdrawal less than one month after my [comprehensive monthly payment plan] expiration.
A.

If you have chosen to pay by credit card, you will be charged for a temporary sale one month before your membership expiration date in order to conduct provisional sales processing. Some credit card companies will send you a charge notification email. However, the temporary sales status does not incur any actual charges.

If your received the above email, please enter the following fields and contact support.

•Member Number
•Full name (Kanji/phonetic)
•Contents of “Membership fee withdrawal email”
•”Company of the registered card”"

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