- Q.My [comprehensive monthly payment plan] membership has expired. Can I still proceed with the continuation process?
You can still complete the continuation process up to one month after your membership plan expires.
Please note that this period cannot be extended.
(Example) Expiration date of April 30, 2020 ⇒ continuation possible until May 31, 2020
Please note that if more than one month passes after the expiration of your membership, you cannot continue your plan with the same user information.
You may register as a new user, and your enrollment date will restart.
Please tell me how to continue my [comprehensive monthly payment plan].
I received an email from my credit card company regarding membership fee withdrawal less than one month after my [comprehensive monthly payment plan] expiration.
[Monthly Membership Course] Changed smartphone's model/carrier. Is there any procedure required?
How do I cancel my membership?